Do you have questions about how the Warehouse Sale works? Here’s a handy FAQ with all the details:
Q: Will the Warehouse Sale be affected by Covid-19 restrictions?
A: Yes. All customers will be expected to social distance themselves at all times, mask wearing and sanitising are mandatory. Regular sanitising once inside and browsing is strongly encouraged as most of the books will be picked up more than once. Entry into the sale space will be limited to comply with Covid-19 restrictions.
Q: When?
A: From Friday 24 September to Monday 27 September 2021. Doors open each day at 7am and close at 5pm.
Q: Where?
A: Rosebank Mall, Level 4, Entrance 3 (in the old dance school next to the gym). The best way to find the correct entrance would be to enter via Cradock Avenue and drive up the ramp to the level 4 parking.
Q: Will there be dedicated parking for those attending the sale?
A: The mall has plenty of paid parking.
Q: Is there a list of books I can buy from if I cannot attend?
A: No, this is unfortunately not possible.
Q: Does this mean books in store will be available for R45?
A: No, the sale price is only available at our warehouse sale.
Q: Will there be children’s books available?
A: Yes! There will be a wide selection of children’s books available, but as these are always the first to sell out we recommend that those looking to buy them attend the sale early in order to avoid disappointment.
Q: Can I bring my kids with?
A: While we do not discourage children attending, the warehouse sale is often quite busy and may be an intimidating space for younger children. Additionally with the limited entrance due to Covid-19 capacity restrictions, it might be safer and more comfortable for children to stay home.
Q: Can I use my Fanatics card, Fanatics Coupons or gift vouchers at the sale?
A: Yes!
Q: Will there be credit card facilities available?
A: There will definitely be credit card facilities available.
Q: Will every book on the sale be R45? Even if it is a Hardcover book?
A: Yes! Absolutely everything on the sale is priced at R45.
Q: I am looking for a specific title or genre, can you tell me if there will be stock available?
A: There will be a wide range of stock available but we cannot guarantee availability of any specific titles or genres.
Q: Why is there no Warehouse Sale in Cape Town or Durban?
A: Currently a warehouse sale in other provinces is not possible, however our team are looking at possibilities for the future so make sure to follow us on our social media accounts for potential updates. We do regularly host in store sales with similarly priced titles for the benefit of all of our customers, so make sure to check with your nearest Exclusive Books store as well.
Q. I can’t make it on the Friday, will there still be good books left by Monday?
A: We will replenish the sale with fresh stock each day. Although there will be a large range of titles, we cannot guarantee how long stock will last. The sale will be on a first-come, first-served basis.
Q: Can I order books from the warehouse sale online?
A: No, the sale is a physical sale and will not be available on our website.
Q: Is there an entrance fee?
A: No, the warehouse sale is free to enter.
Q: Will there be a limit on the amount of books I can buy during the sale?
A: The only limit is how many books you can fit into your car 😉
Q: Will the books be organised into genres?
A: The books are generally sorted into Fiction, Non-Fiction and Children’s, and our staff do attempt to keep the books organised as much as possible, but with constant browsing throughout the day it is often impossible to keep them this way.
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