Oh no! We are being impersonated!
Several fake social media accounts have popped up recently pretending to be Exclusive Books. These accounts follow our followers and send messages telling them they have won a competition, and to click on a link to claim their prize.
We want to make sure that you know that these imposter accounts are not us. They usually take the form of a slightly misspelled version of our name.
We would never send you a message asking you to click on a link to claim a prize. If you ever win one of our social media giveaways, we will reply to your comment where you entered and ask you to send us a message with your delivery details so that we can send your prize to you.
These are our social media accounts:
Similarly, we have been made aware of a rise in fraudulent SMSes purporting to be from the Post Office or courier/logistics services containing a message about a parcel that can only be released once a clearance fee has been paid and include a link.
The SMSes do not mention Exclusive Books or contain a real order number as they are randomly sent to members of the public, and not only to our customers.
We would never send you a message asking you to click on a link in order to pay a delivery fee. All payments for online orders and the associated delivery fees are processed securely through PayU on our website https://www.exclusivebooks.co.za/