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How to Download eBooks from

Have you purchased an ebook from Great! Thanks for shopping with us, and we hope the guide below will smooth the way to downloading your ebook 馃檪

eBooks – All You Need to Know.

Have you purchased an ebook from Here鈥檚 a handy guide on downloading your ebook to your PC or Mac, iPad or Android, or any other tablet 馃檪

路 Firstly you must create and authorize your device before you download your DRM ebooks.

路 Do not continue downloading without authorising your device with your own Adobe ID

路 Your Adobe ID allows you to transfer your ebooks to any other authorised devices you may own.

路 If you do not authorise your devices with your own Adobe ID, ebooks you purchase can only be read on the first device you download to.

Now think twice before you continue downloading your digital item without authorizing.

Please note Exclusive Books digital content is not compatible with Amazon kindle eReaders, and that we do not refund accidental ebook purchases.

Many eReaders, tablets and smart phones are Adobe DRM-supported. The list of devices and applications is available here. We strongly recommend you check your device for compatibility first.

Exclusive Books eBooks are Adobe DRM Restricted.

This means you cannot freely share your ebook with other people as this would be an infringement of the copyright. An Adobe ID is a free user account that permits access to digitally protected (Adobe DRM) eBooks that you purchase. It also allows you to read your eBooks on all the devices you own. Just remember that the ereader software you choose must also be authorised with the same Adobe ID.

To create an Adobe ID for free, click the link below and follow the instructions.

Get Adobe ID here
路 You should now have your very own Adobe ID and Password.
路 You will be asked to authorise different ereader software that you may choose with this Adobe ID and password so don鈥檛 forget it!

Adobe Digital Editions (For PC鈥檚, Laptops and Mac鈥檚)

Remember to authorize your device with an Adobe ID (Click here to get your Adobe ID)

Follow the link below to get the digital editions software for your device:

Now you can download your ebook from MyExclusives Library

路 Keep Adobe Digital Editions open (or open it if you鈥檝e closed it) and navigate to your MyExclusives Digital Library
路 Click on the download button for your ebook, then choose 鈥淥pen鈥 when prompted; Adobe Digital Editions will download your ebook
路 Done! Enjoy your read 馃檪

Hive Reader (for iPad鈥檚, Android & Other Tablets)

For iPads, (iTunes | For Tablets Google Play Store)

Remember to authorize your device with an Adobe ID (Click here to get your Adobe ID)
路 Download the 鈥淗ive Reader鈥 software from your store and install
路 Open the Hive
路 An authorize screen should appear

路 Type in your Adobe ID and Password into the respective textboxes and click 鈥淎uthorise鈥
路 You are ready to download!
路 Please Note: If you cannot find the Authorisation screen when you open the Hive just tap on 鈥INFO鈥 in the bottom right corner of the screen, then click on the Authorise button on the general info screen.

Get your ebook from MyExclusives Library

路 Click MyExclusives Digital Library
路 Click on the download button for your ebook, then choose 鈥淥pen with Hive Reader鈥 when prompted; Hive Reader will download your ebook
路 Done! Enjoy your read 馃檪

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8 Responses to How to Download eBooks from

  1. Singatha Jongihlati November 17th, 2014 at 3:21 pm #

    Good day

    I’m having problems implementing your How to Download eBooks from, as I keep on getting a message that I’m authenticated with my AdobeID(I assume?) on this device therefore authorisation has failed.The only app I can remember authorising for purchased e-books would be Kalahari and is presently installed.

    Please HELP!


  2. Brian Phillips April 17th, 2015 at 2:22 am #

    I followed the directions. My payment was fine. I have Adobe Digital editions open on my computer and it is authorized. When I click on the download link in my library, nothing happens. It will not download. Nothing.

  3. Brian Phillips April 17th, 2015 at 3:46 am #

    I can access the site with my Chrome browser on my Windows machine but cannot download. When I try a different browser (Firefox), I get the following error:

    Secure Connection Failed

    An error occurred during a connection to SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert)

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

    • Cerys April 17th, 2015 at 7:47 am #

      Hi Brian

      Please contact our call centre on 011 798 0111 or and they will be happy to help you with this issue.

  4. Alina April 17th, 2015 at 12:33 pm #

    I followed all instructions to down load my ebook. My payment is fine but when I click on download nothing happens. I called your center twice already and I have not yet been assisted. Please advise what next to do.

    • Cerys April 22nd, 2015 at 7:55 am #

      Hi Alina

      Unfortunately one of our systems went down on the 17th that resulted in an error for all ebooks. It has since been repaired, please let us know if you are still experiencing an issue on 011 798 0111.

  5. ME April 19th, 2015 at 9:51 pm #

    I am experiencing similar problems as Brian.

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